have approached them about it they are being most unhelpful. 5/28/18, i ordered a Kids Foam ABC Puzzle Floor Mat: which was advertised saying the following; Product Details, can be assembled into a spacious mat. My advice is to never trust these people. From my perspective this is false advertising and therefore warrants a complaint to Trading Standards. Which is far from the promised 36 pieces. They are simply repeatedly sending me a generic "How to Return an Item" email. I would usually say that this sounds completely fair however considering the lack of trust that they have gained with me, I'm reluctant to send back the goods before i have my money back because I'm fearful i may end up with no money and. Do not trust Groupon. No offer to replace the product for the correct thing, or refund. Absolutely nothing like the product described to the consumer.
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It doesn't take much research to find that they have falsely advertised and sold fake merchandise on a number of occasions and then have been most unhelpful coupon reduction moo and uncooperative at the point when the customer has asked for money back. Assembled: 85cm x 136cm, firstly it took much longer than stated/promised for them to actually dispatch the item, resulting in me having to prompt them, asking them where it was. Yes just nine squares without any A-Z lettering or any numbering/pattern of any description. They expect me to make the first move here and send the product back before they return my money. Above they have stated A-Z lettering and 0-9 numbering that accumulates to you receiving 36 Play Mat Squares. Then when they finally did send/deliver the item it was far from what they described above. I'm disgusted with Groupon.